Insights & Tips for Social Media Success
Tips, insights, and best practices for social media marketing.
Illustrative AI ad concepts for fictional brands, with language and art direction adapted to each market.
AI or a person? Setting when ChatMai replies and when your team takes over
A practical guide for shops using ChatMai: give each channel its own AI settings, keep the AI's personality separate from its rules, set reply hours, ground answers in your own information, keep chosen messages away from the AI, decide what happens to questions it cannot answer, and test it all before customers do.
Read the articleAI Facebook posts in your Page's own voice: how ContentVelo learns the way you write
An AI post can be well written and still not sound like you. This guide explains what ContentVelo reads from your Page, how to check the brand profile it builds, which of its two writing modes to choose, and how to review a post before it goes out.
Read the articleChatMai: bring customer chats from several channels into one inbox, and share the work as a team
When customers message a shop on several apps, replies get missed or sent twice. How ChatMai gathers chats from the channels you connect into one inbox, what sits beside each chat, how a team shares the work, and what to check before you connect a channel.
Read the articleChatMai: AI customer replies from your shop's own knowledge, with a person when needed
Customers ask the same things about products, delivery and policies. How ChatMai answers from what your shop has written down, what happens when it does not know, and how each channel keeps its own context.
Read the articleKeep your Facebook Page posting regularly: schedule it yourself, or let AutoPilot run the whole loop
Writing and scheduling every post by hand, letting AI draft while you approve each one, or handing the whole loop to AutoPilot: what each involves, and when each one fits.
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