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User Data Deletion

Last updated: February 2026

info Your Right to Delete Your Data

At ContentVelo, we respect your privacy and your right to control your personal data. You can request deletion of your account and all associated data at any time. This page explains the data we store and how to request its deletion.

database Data We Store

When you use ContentVelo, we collect and store the following information:

  • person Account Information: Your name, email address, and login credentials
  • share Facebook Page Data: Connected Page IDs, Page names, and access tokens
  • article Content & Posts: AI-generated content, scheduled posts, and publishing history
  • payments Billing Information: Credit transactions, subscription records, and payment history
  • analytics Usage Data: AI usage logs, audit history, and feature usage metrics
  • palette Brand Settings: Content templates, brand preferences, and customization settings

delete How to Delete Your Data

You have two options to delete your data:

settings Option 1: Self-Service Deletion (Recommended)

Delete your account directly from your dashboard:

  1. 1 Log in to your ContentVelo account at app.contentvelo.com
  2. 2 Navigate to Settings from the sidebar menu
  3. 3 Scroll to the Danger Zone section at the bottom
  4. 4 Click the "Delete Account" button
  5. 5 Type your workspace slug to confirm deletion
  6. 6 Click "Delete Permanently" to complete the process

mail Option 2: Email Request

If you cannot access your account or prefer assistance:

  1. 1 Send an email to [email protected]
  2. 2 Use the subject line: "Data Deletion Request"
  3. 3 Include the email address associated with your account
  4. 4 We will verify your identity and process your request within 30 days

warning What Gets Deleted

When you delete your account, the following data will be permanently removed:

  • delete_forever All your posts and content history
  • delete_forever All connected Facebook Pages and access tokens
  • delete_forever All users associated with your workspace
  • delete_forever All credit transactions and payment records
  • delete_forever All subscription and feature package data
  • delete_forever AI usage logs and audit history
  • delete_forever Brand settings and content templates

error This action is irreversible. Once deleted, your data cannot be recovered.

share Facebook Data Deletion

Regarding your Facebook data:

  • All Facebook Page access tokens stored in our system will be immediately revoked and deleted
  • We never store your personal Facebook profile data
  • Posts already published to Facebook will remain on Facebook (managed by you directly)
  • You can also revoke our app's access from your Facebook Settings

schedule Data Retention Timeline

  • Self-service deletion: Data is removed immediately upon confirmation
  • Email requests: Processed within 30 days of verification
  • Backup systems: Data may persist in encrypted backups for up to 90 days
  • Legal requirements: Some data may be retained if required by law

support_agent Need Help?

If you have questions about data deletion or need assistance, contact us:

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