Refund Policy
Last updated 14 September 2026
bolt In short
If a subscription is not what you expected, tell us within 14 days of the payment and we will refund it in full. Credits that have already been spent generating posts cannot be refunded, because the work has been done and paid for on your behalf.
autorenew Subscriptions
Within 14 days of a subscription payment you may cancel for a full refund, whether or not you have used the service. After 14 days a subscription runs to the end of the period you paid for and is not refunded; you can cancel at any time to stop it renewing.
toll Credits and top-ups
Unused credits can be refunded within 14 days of purchase. Credits already spent generating a post cannot be, because generating it costs us money at the moment you press the button. Credits expire 90 days after purchase and expired credits are not refunded.
mail How to ask for a refund
Write to [email protected] from the address on the account, or raise a ticket from the support page inside the app. Tell us which payment it is about. We answer within two business days, and an approved refund reaches your card within five to ten business days depending on your bank.
balance Your statutory rights
Nothing here limits any right you have under the consumer law of the country you live in. Where local law gives you a longer cancellation period or a stronger remedy than this policy, the local law applies.