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verified_user PDPA

PDPA Notice

Your rights under Thailand's Personal Data Protection Act

Last updated: March 2026

info What is PDPA?

The Personal Data Protection Act B.E. 2562 (2019) is Thailand's comprehensive data protection law. It grants individuals rights over their personal data and imposes obligations on organizations that collect and process personal data. ContentVelo is fully compliant with the PDPA.

gavel Lawful Basis for Processing

Under the PDPA, we process your data based on the following lawful grounds:

  • check_circle Consent — You provide explicit consent when creating an account, connecting Facebook Pages, or opting into communications.
  • check_circle Contractual Basis — Processing necessary to fulfill our service agreement, including AI content generation and post scheduling.
  • check_circle Legitimate Interest — For service improvement, security, fraud prevention, and analytics.
  • check_circle Vital Interest — When necessary to protect the vital interests of you or another person.

how_to_reg Consent Mechanisms

We obtain your consent through clear, affirmative actions:

  • Cookie consent banner on first visit with granular options
  • Account registration consent for essential data processing
  • Explicit opt-in for Facebook Page data access
  • Separate marketing communications consent
  • Easy withdrawal of consent at any time

verified_user Your Data Subject Rights

Under the PDPA, you have the following rights regarding your personal data:

visibility Right of Access

Request a copy of your personal data we hold

edit Right to Rectification

Correct inaccurate or incomplete data

delete Right to Erasure

Request deletion of your personal data

block Right to Object

Object to certain types of data processing

swap_horiz Data Portability

Receive your data in a portable format

undo Withdraw Consent

Withdraw consent at any time without penalty

public Cross-Border Data Transfer

When transferring data outside Thailand, we ensure compliance with PDPA Section 28:

  • Destination countries must have adequate data protection standards
  • Appropriate safeguards are in place (contractual clauses, binding rules)
  • You are informed of and consent to any cross-border transfers

report Filing a Complaint

If you believe your data rights have been violated, you may file a complaint:

Personal Data Protection Committee (PDPC)

You have the right to file a complaint with Thailand's PDPC if you believe your rights under the PDPA have been infringed.

mail Contact Us About PDPA

For PDPA-related inquiries or to exercise your data subject rights:

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