PDPA Notice
Your rights under Thailand's Personal Data Protection Act
Last updated: March 2026
info What is PDPA?
The Personal Data Protection Act B.E. 2562 (2019) is Thailand's comprehensive data protection law. It grants individuals rights over their personal data and imposes obligations on organizations that collect and process personal data. ContentVelo is fully compliant with the PDPA.
gavel Lawful Basis for Processing
Under the PDPA, we process your data based on the following lawful grounds:
- check_circle Consent — You provide explicit consent when creating an account, connecting Facebook Pages, or opting into communications.
- check_circle Contractual Basis — Processing necessary to fulfill our service agreement, including AI content generation and post scheduling.
- check_circle Legitimate Interest — For service improvement, security, fraud prevention, and analytics.
- check_circle Vital Interest — When necessary to protect the vital interests of you or another person.
how_to_reg Consent Mechanisms
We obtain your consent through clear, affirmative actions:
- Cookie consent banner on first visit with granular options
- Account registration consent for essential data processing
- Explicit opt-in for Facebook Page data access
- Separate marketing communications consent
- Easy withdrawal of consent at any time
verified_user Your Data Subject Rights
Under the PDPA, you have the following rights regarding your personal data:
Request a copy of your personal data we hold
Correct inaccurate or incomplete data
Request deletion of your personal data
Object to certain types of data processing
Receive your data in a portable format
Withdraw consent at any time without penalty
public Cross-Border Data Transfer
When transferring data outside Thailand, we ensure compliance with PDPA Section 28:
- Destination countries must have adequate data protection standards
- Appropriate safeguards are in place (contractual clauses, binding rules)
- You are informed of and consent to any cross-border transfers
report Filing a Complaint
If you believe your data rights have been violated, you may file a complaint:
Personal Data Protection Committee (PDPC)
You have the right to file a complaint with Thailand's PDPC if you believe your rights under the PDPA have been infringed.
mail Contact Us About PDPA
For PDPA-related inquiries or to exercise your data subject rights:
See also: Privacy Policy • Data Protection • Data Deletion • Cookie Policy