ContentVelo is an AI-powered Facebook content creation platform that helps businesses generate engaging posts, schedule content, and manage their social media presence. It supports both English and Thai languages.

How does ContentVelo's AI content generation work?

ContentVelo uses advanced AI models to analyze your brand voice, target audience, and content goals. Simply describe what you want to post, and our AI generates professional, engaging Facebook content tailored to your needs.

What are ContentVelo's pricing plans?

ContentVelo offers flexible pricing including a free tier with limited credits, pay-as-you-go credit packs starting from $0.15 per credit, and monthly subscriptions. Early bird users get 50% off all plans.

Does ContentVelo support Thai language?

Yes! ContentVelo fully supports Thai language for both the platform interface and AI content generation. You can create professional Thai Facebook posts with proper grammar and cultural context.

Can I schedule posts with ContentVelo?

Yes, ContentVelo includes a built-in post scheduler. You can plan your content calendar, schedule posts in advance, and automatically publish to your connected Facebook pages.

Privacy Policy - ChatMai

info 1. Information We Collect

When you use ChatMai, we collect the following information to provide our unified messaging service:

check_circle Account Information: Email address, name, and authentication credentials
check_circle Platform Connections: Access tokens and page/shop IDs for connected platforms (Facebook, LINE, Instagram, Shopee, Lazada, TikTok)
check_circle Conversation Data: Messages, conversation metadata, and customer interaction history synced from connected platforms
check_circle Order Information: Order details, tracking information, and transaction data from e-commerce platforms
check_circle Usage Data: Feature usage analytics, response time metrics, and team performance data

settings 2. How We Use Your Information

We use your information to:

Aggregate and display messages from all connected platforms in one inbox
Enable AI-powered auto-replies and smart suggestions
Display order information alongside customer conversations
Provide team collaboration features (chat assignment, internal notes)
Generate analytics on response times and team performance
Improve our platform and user experience

share 3. Third-Party Platform Data

When you connect your messaging platforms:

We only request the minimum API permissions needed to read and send messages
Access tokens for each platform are encrypted and stored separately
We do not access your personal social media profiles or private data
We do not share your platform data with any third parties
You can disconnect any platform and revoke access at any time
Each platform's data is handled in compliance with that platform's API policies

chat 4. Message Privacy

Your conversations are private and handled with care:

Messages are encrypted in transit using TLS 1.3 and at rest using AES-256
We never sell, share, or use your message content for advertising purposes
AI auto-reply processing is done in real-time and message content is not stored for AI training
Only authorized team members in your workspace can access your conversations

schedule 5. Data Retention

Account data is retained while your account is active
Conversation history is retained for up to 12 months for reference
Upon account deletion, all data is removed within 30 days
Platform tokens are immediately revoked upon disconnection

shield 6. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Access to production systems is restricted and logged
Regular security audits and penetration testing

verified_user 7. Your Rights

You have the right to:

Access your personal data and conversation history
Correct inaccurate account data
Delete your account and all associated data
Export your data
Withdraw consent for data processing

mail 8. Contact Us

For privacy-related inquiries about ChatMai, contact us via:

email [email protected] LINE @contentvelo