Ready to get started

ChatMai

All Your Chats. One Inbox.

Bring supported customer conversations, context, and follow-up into one workspace. Available connections depend on platform approval and setup.

Start free Open ChatMai

Create your account in a few minutes. ChatMai then opens your workspace, and you connect your first channel.

We will help you set up your account. Channel access depends on each platform’s approval and configuration. Talk to us about setup

Illustrative shop owner replying while preparing orders

Integrations

Explore channel connections

Connect supported social and commerce channels in one workspace. Availability depends on each platform’s approval and setup.

Messenger Chat
LINE Chat
Instagram Chat
Lazada Marketplace
TikTok Shop Marketplace

Powerful Features

Everything You Need to Chat Smarter

Designed for businesses that want to provide excellent customer service across all channels.

Unified Inbox

See chats from the channels you connect, such as Messenger, Instagram and LINE, in one inbox; other supported channels depend on each platform's approval and your setup, and Shopee chat is not available for now. Filter by read or unread, and move chats to Hidden or Spam.

AI Auto-Reply

Let AI handle common questions 24/7. Set up smart auto-replies that understand context and provide accurate responses.

Order Management

View order details, tracking info, and customer history directly in the chat. Process returns and refunds seamlessly.

Team Collaboration

Assign chats to team members, add internal notes, and collaborate on complex customer issues together.

Analytics & Reports

Track response times, customer satisfaction, and team performance. Identify bottlenecks and improve your service.

Quick Replies & Templates

Save time with pre-built templates and quick replies. Personalize responses with dynamic variables.

ContentVelo · ChatMai

Your business. Your voice. Your language.

Choose from nine interface languages. Explore examples from different kinds of independent businesses, then make the workflow your own.

Englishไทย日本語한국어繁體中文简体中文Tiếng ViệtBahasa IndonesiaDeutsch

Sneak Peek

Beautiful, Intuitive Interface

ChatMai is designed to be fast and easy to use. Your team will love it from day one.

Real-time message syncing across all devices
Dark mode support for comfortable viewing
Works in any browser, on phone or desktop
Keyboard shortcuts for power users

Part of ContentVelo

Better Together with ContentVelo

Create Facebook content with ContentVelo and manage customer conversations with ChatMai. They are separate products with their own setup.

Explore ContentVelo View ChatMai pricing

Pricing

Free to start. Pay only for AI replies and extra accounts.

Every ChatMai feature is free. You pay only for ChatMai AI replies and, when you need them, more accounts per channel.

Free Every ChatMai feature, and every supported channel type with one account each.
ChatMai AI replies ฿1 per reply. A new workspace gets 50 free replies in its first month only. Choose a package of 200 to 10,000 replies, valid for one month from payment; more than 10,000 a month is Contact Sales. Replies made with your own AI key or AI webhook use no ChatMai replies; your AI provider bills you for them.
Channel expansion One price for the whole workspace unlocks unlimited accounts on every channel type together: ฿490 for one month, or lifetime at ฿15,900.Launch offer: lifetime for ฿7,950 (50% off the ฿15,900 list price).

Prices are in Thai baht before 7% VAT. Every purchase is a one-off payment; nothing renews or charges a card automatically. Connecting a channel still depends on that platform's approval and setup.

Ready to get started

Bring your customer conversations together

ChatMai is ready for assisted onboarding. Tell us which channels your shop uses and we will check the available connections and setup with you.

Start free

Talk to us about setup