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FAQ

Questions people actually ask

Straight answers about what ContentVelo does, what it costs, and what it does not do.

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The basics

What is ContentVelo?
ContentVelo is a Facebook Page management platform. It reads the posts already on your page to learn how that page writes, then generates new posts in the same voice, draws an advertisement image for each one, and publishes them to Facebook — either when you tell it to, or automatically on a schedule. It writes in nine languages, and it is built for businesses that sell through a Facebook Page.
Who is it for?
Page owners who have to post but do not have time to write; SMEs and shops that sell through Facebook; and agencies running pages for several clients. Each page keeps its own brand profile, so pages in one account do not bleed into each other.
What is AutoPilot?
A per-page switch. When it is on, a background service picks a topic, writes the post, has the image drawn, and publishes at the time you set — without anyone opening the app. It weights topics by what actually performed on that page, chooses the image format from the post it just wrote, and checks each post against the previous ones so the page does not settle into a pattern.
Will the posts sound like a robot?
That is the specific problem the brand profile exists to solve. Before generating anything, ContentVelo analyses your existing posts for tone, writing style, the words and hashtags you use, how much emoji you use, and how long your posts run. In Your Page Style mode it also feeds the model real examples of your past posts. You can read the whole analysis and correct it before a single post is written.
Does it support Thai properly?
Yes, in both the interface and the generated content, and — the harder part — in the images. Thai puts a vowel above the consonant and a tone mark above that, which most image models render incorrectly. We verified the output by transcribing it back and comparing it character by character against the headline requested.

Images

How are the images made?
ContentVelo builds a design brief from your post, your brand profile and the format you picked, and the image model draws the entire advertisement from it — photograph, layout and headline together. There is no template library and no editor. Choose from fourteen art directions, nine advertisement formats and ten aspect ratios.
Can I see an image before paying for it?
Yes, in two ways. Picking a style, format and ratio shows you a sample that was generated once and ships with the product, so it costs nothing, draws on no allowance, and you can click through every combination. Generating one on your own page, with your own brand and products, is what the ten free AutoPilot previews a day are for; those carry a ContentVelo mark. Credits are only spent when you generate a post you intend to publish.

Pricing

What does it cost?
You pay per Facebook Page per month, not per post. The first page is one monthly price, pages two to four cost less each, and the fifth onwards less again; paid annually, ten months buys twelve. The pricing page shows the figures in your own market's currency. There is no post quota: publishing is not metered, because Facebook itself limits how often a page can usefully post. What is metered is pressing Generate: one credit when the model draws a designed image, half a credit when it does not — text only, or a fallback brand card. Setting up AutoPilot includes ten free previews a day on the fast model, so you can try a look before committing to it; writing a post yourself draws on your plan's included generations.
What does one credit include?
A finished post: the text, the advertisement image, the quality check on that image, and publishing to Facebook. The image is not billed separately and the text is not metered by length. If the wording in an image comes back slightly off, it is not regenerated to chase that — so a post does not quietly run up a bill.
Is there a subscription?
No. A plan is bought as a prepaid month or year and nothing renews or is charged automatically — you come back and buy the next period yourself. Credits are prepaid too. The one free post a week costs nothing and needs no card.
What can I do without paying?
Connect a page, run the brand analysis and read the profile it produces, build your products and services catalogue, upload reference images, and preview image configurations. All of that costs nothing — and on top of it you get one free post a week.
What do I get for free?
One free post a week. The credit arrives every Monday and does not carry over — an unused week is simply gone, so there is nothing to stockpile. A free post is written the same way a paid one is, and its picture is drawn by our fast model rather than the slower one a paid post uses; the visible difference is a small "Created with ContentVelo" signature on the image. Nothing is added to the caption of a post you paid for.
How do I pay?
Prepaid by the month or by the year, in your own market’s currency. Every purchase is one-time — nothing renews itself and no card is stored.

Limits and access

What permissions does it need on Facebook?
Permission to read your pages and to publish to the ones you select, granted through Meta's official authorisation flow. ContentVelo never sees your Facebook password, and you can revoke access from your Facebook settings at any time.
How many pages can I connect?
One page is free. A paid plan is priced per page, so you connect as many as you pay for — see the pricing page for your market’s rates.
How far ahead can I schedule?
Thirty days on the free plan. A paid plan has no scheduling limit at all.
Can I edit before it publishes?
In manual mode, always — you edit the wording, choose the image, and preview it as a real Facebook post before anything goes out. AutoPilot publishes on its own by design; if you want to approve every post, use manual mode and the calendar.
What does ContentVelo not do?
It does not predict how a post will perform before you publish it, does not benchmark you against competitors, does not break your audience down by demographics, and does not generate PDF reports. It reports the metrics Facebook returns — reach, impressions, engagements, engagement rate, your best post, engagement by day and posts by hour — and nothing it cannot actually measure.
Does it post to Instagram or LINE?
No — ContentVelo publishes to Facebook Pages only. Customer chats are a separate product, ChatMai, which is open for sign-up. It brings chats from the channels you connect, such as Messenger, Instagram and LINE, into one inbox; other channels depend on each platform's approval and your setup, and Shopee chat is not available for now.

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